WebOrganic Technical Support Service & Hotline Service

Service Target:

All “I Learn at Home” eligible families can enjoy

ESET Nod32

Service Scope:

  • Computer checking and performance improvement
  • Software installation and configuration
  • General data backup and restore
  • Virus removal

We can also help the members to deliver their out of order computers** to the vendor’s repair centres. Members can bring along their computers and register at nearby Community Support Centres.

Service location and open hours:

 

  • On-site support
    Please call hotline 292 292 00 or contact nearby CSCs
    Service Hours: Monday to Sunday, 11am to 9pm, except public holidays.

*Eset Internet Security system requirement:

Suggested Requirement
 Operation System Windows 10, 8.x, 7
 CPU 2 GHz 32-bit (x86) or 64-bit (x64) processor
 RAM 4GB or above
 HDD Free Space 1GB or above